Privacy Policy

adda6 Privacy Policy

Your personal information is highly valuable to us. adda6 is always committed to keeping your information safe.

Last updated: January 2026

adda6 ("we", "our", or "platform") is a trusted online betting and casino service in Bangladesh. By using our website, you agree to the terms described in this privacy policy. This policy applies to users in Bangladesh and provides a detailed description of how your personal information is collected, used, stored, and protected.

Please read this privacy policy in full before using our services. If you have any questions, contact us through our 24/7 live chat support or by email.

1 What information do we collect?

During registration and use of adda6 services, we collect various types of information. This information is divided into two main categories — personal information and technical information.

Personally Identifiable Information

  • Full name and date of birth
  • Email address
  • Residential address
  • National ID card or passport details (for identity verification)
  • Payment method details — bKash, Nagad, or Rocket account number

Technical and Usage Information

  • IP address and device type
  • Browser version and operating system
  • Website access time, page visit patterns, and session information
  • Gaming activity — bets placed, win and loss history
  • Records of deposit and withdrawal transactions
  • Information collected through cookies and tracking technologies
Important: We never store your full payment card number or bank PIN. All financial transactions are processed through secure encrypted channels.

2 How do we use your information?

adda6 uses collected information for the following purposes. It is our responsibility to inform you transparently about each purpose.

Account Management and Identity Verification

Personal information is used to create and manage your account and to verify identity under the Know Your Customer (KYC) process. This is essential for fraud prevention and ensuring platform security.

Financial Transaction Processing

Payment information is used to process deposits and withdrawals via bKash, Nagad, and Rocket. The minimum deposit is ৳100 and the minimum withdrawal is ৳1,000 — transaction records are kept to enforce these limits.

Customer Service

Account information and transaction history are used to help our 24/7 Bengali live chat support team resolve your issues quickly.

Service Improvement and Personalization

Technical information is used to analyze your gaming preferences and provide a better experience. This includes your preferred game categories, betting patterns, and site navigation behavior.

Promotional Communications

With your consent, contact information is used to notify you by email about bonus offers, promotions, and important updates. You can opt out of these communications at any time.

Ensuring Responsible Gaming

Gaming activity is monitored to prevent gaming addiction and maintain a responsible gaming environment. This is part of our responsible gaming policy.

3 Information Storage and Retention

adda6 retains your information only for as long as necessary to provide services or as required to meet legal obligations. The retention policy is as follows:

  • Account information: Retained for the full duration the account is active and for a minimum of five years after the account is closed.
  • Transaction records: Retained for a minimum of five to seven years for financial regulation and audit purposes.
  • Identity verification documents: Retained for a minimum of five years from the date KYC was completed.
  • Technical logs: Typically retained for six to twelve months for security review purposes.
  • Communication records: Support chats and email correspondence are retained for up to two years.

After the retention period ends, data is securely deleted or anonymized so it can no longer be linked to any individual.

4 Information Disclosure and Sharing

adda6 does not sell your personal information to third parties. However, information may be shared in specific circumstances:

Payment Processors

The minimum information necessary to process transactions via bKash, Nagad, and Rocket is shared with the relevant payment provider. This information is used solely for the purpose of verifying and processing transactions.

Technology Service Providers

We work with trusted technology partners to operate our platform — such as server hosting, security services, and game software providers (well-known companies such as Pragmatic Play, PG Soft, JILI, Spribe, and Evolution Gaming). These partners are required to comply with strict confidentiality agreements.

Legal and Regulatory Requirements

Information may be provided to relevant authorities in cases of court orders, legal obligations, fraud investigations, or anti-money laundering requirements. In such cases, we provide only the information legally required.

To be clear: We never sell or share your information with any third party for marketing purposes. Your privacy is our business priority.

5 Cookies and Similar Technologies

The adda6 website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

Types of cookies:

  • Essential cookies: Required to maintain login sessions, verify security, and ensure the basic functionality of the platform. These cannot be disabled.
  • Functionality cookies: Help remember your preferred language, game settings, and user preferences.
  • Analytics cookies: Collect website usage statistics to help improve the service. This information is analyzed in aggregate.

You can disable non-essential cookies by changing your browser settings, though some website features may not work correctly as a result.

6 Third-Party Services

Our platform uses software from various reputable game providers, such as Pragmatic Play, PG Soft, JILI Games, Spribe, and Evolution Gaming. These providers follow their own privacy policies.

During gameplay, some functionality-related data may be sent directly to the game provider's servers. However, this data is not used to identify you — it is used only to ensure the fairness and integrity of the game.

adda6 is not responsible for the privacy policies of third parties. We recommend that you also read the privacy policy of the relevant provider.

7 Your Data Rights

As a registered user of adda6, you have the following rights:

Right to Access

You have the right to request a copy of what information we hold about you. Submit a request through support.

Right to Rectification

If any of your information is incorrect, you can request a correction. Keeping your information accurate is important for your own benefit.

Right to Erasure

After closing your account, you can request deletion of information beyond what is legally required to be retained. Some information may need to be kept for a specified period for legal reasons.

Right to Object to Processing

You can request to stop marketing communications or object to the use of your information for specific purposes. Your request will be acted upon within a reasonable timeframe.

Right to Data Portability

You can request to receive the information you have provided in a structured, commonly used format.

Right to Restrict Processing

In certain circumstances, you can request a temporary suspension of the processing of your information, such as while a dispute about the accuracy of the data is ongoing.

To exercise any of the above rights, contact our support team. We will endeavor to process your request within thirty working days.

8 Data Security Measures

adda6 employs industry-standard technical and organizational measures to protect your information. Our security framework consists of the following elements:

  • SSL Encryption: All data transmitted between the website and your browser is protected by 256-bit SSL/TLS encryption.
  • Data Encryption: Sensitive information is stored on servers in an encrypted state.
  • Access Control: Only authorized staff can access your information for specific purposes. All access is logged.
  • Regular Security Audits: Our systems undergo regular security testing and any vulnerabilities identified are resolved promptly.
  • Two-Factor Authentication: Two-factor authentication is available to prevent unauthorized access to your account.
  • Fraud Detection: Automated systems monitor for suspicious activity and automatically block high-risk transactions.

In the event of a data security breach, we will notify affected users in a timely manner in accordance with applicable law and take the necessary steps.

Your role: However strong our security measures may be, it is equally important that you keep your password strong, do not share your login details with anyone, and notify us if you receive any suspicious communications.

9 Protection of Minors

adda6 strictly provides services to adult users only. Our platform is intended only for those aged 21 and above.

We do not knowingly collect any personal information from minors. This is ensured through the age verification process during registration and through KYC procedures.

If we are informed or suspect that a minor has created an account, we will immediately close that account and delete all associated information.

If a parent or guardian suspects their child is using our platform, please notify our support team immediately.

10 Changes and Updates to This Policy

adda6 reserves the right to periodically review and update this privacy policy. The following process will be followed for any changes:

  • For significant changes, registered users will be notified by email.
  • The "Last updated" date on this page will be changed.
  • For important changes, you may be required to consent to the new policy before continuing to use the service.

We recommend that you visit this page regularly and stay informed about the latest policy. Changes will take effect from the date they are published.

11 Contact Us

If you have any questions or concerns about this privacy policy, or if you want to exercise your rights regarding your information, please contact us:

Live Chat Support
Direct support in Bengali is available 24 hours a day, 7 days a week. Use live chat for the fastest response.

Website
adda6.cam

A representative from our privacy team will respond to your request within a maximum of thirty business days. For urgent matters, get quick assistance through live chat.

For more details, please also read our Terms and Conditions and Responsible Gaming pages.