Frequently Asked Questions
Answers to all your questions about adda6
The most common questions from players in Bangladesh, all in one place — get detailed information on accounts, deposits and withdrawals, games, bonuses, and safe gaming.
Welcome to adda6 — one of Bangladesh's trusted online betting and casino platforms. Below we have organized the questions our players ask most into five categories: account and registration, deposits and withdrawals, games and how to play, bonuses and promotions, and security and responsible gaming. If you don't find the answer to your question, our 24/7 live chat support team is always ready to help.
Category 01
Account and Registration
Answers to common questions about opening a new account, verification, and logging in.
To register at adda6, you need an active mobile number, a valid email address, and a strong password. During registration, you must provide your correct name and date of birth. Please note that adda6 is only for players aged 21 and above. Providing inaccurate information may cause issues with withdrawals later.
No, each person may hold only one account at adda6. Creating multiple accounts is a violation of the site's rules and may result in both accounts being suspended. If you have any issues with your main account, contact the support team via live chat.
Click the "Forgot password?" option on the login page and enter your registered email or mobile number. A verification code will be sent to you. Use the code to set a new password. If you run into any problems, contact adda6's 24/7 live chat support.
adda6 verifies identity in certain cases to protect account security and prevent fraud. You will generally need to upload a clear photo of your national ID or passport along with a selfie. Verification is completed quickly and makes the withdrawal process smoother.
The adda6 website is fully mobile-friendly and works easily from any smartphone browser. The site runs well on both Android and iOS devices. Enjoy the full gaming experience directly in your browser without needing to download a separate app.
Category 02
Deposits and Withdrawals
Information on transactions with bKash, Nagad, and Rocket, processing times, and minimum amounts.
Deposits from bKash to your adda6 account are usually instant — in most cases the balance updates within a few minutes. The minimum deposit amount is ৳100. Entering the payment reference correctly reduces the chance of delays.
Go to the adda6 cashier page, select Nagad and enter the deposit amount. Send money to the specified payment number via Nagad and submit the transaction ID. The minimum deposit is ৳100. Your account is typically credited within moments.
Withdrawals from adda6 are generally completed within 10 to 45 minutes. This timeframe applies to both Rocket and bKash. Having your account verification completed makes the process faster.
The minimum withdrawal amount from adda6 is ৳1,000. You must use your registered mobile payment account (bKash / Nagad / Rocket) when withdrawing. Withdrawals to third-party accounts are not permitted.
adda6 does not charge any additional fees of its own. However, bKash, Nagad, or Rocket may have their own service charges, which are set by the respective mobile banking provider's policy. Before transacting, check your mobile banking app to confirm any applicable charges.
Once a withdrawal request has been submitted and is being processed, it cannot be cancelled. Please verify that the amount and payment details are correct before submitting a request. If you notice an error, contact adda6 live chat support promptly.
Category 03
Games and How to Play
Questions about cricket betting, slots, live casino, and gaming on mobile.
Go to the cricket section on adda6 and select BPL or any other tournament. Click on your preferred match from the list and choose a betting market — such as match winner, over/under, or toss result. Enter your stake and confirm the bet slip. With live betting, you can also place bets while the match is in progress.
Yes, all slot games on adda6 — including games from PG Soft, Pragmatic Play, JILI, and all other providers — run fully on mobile. They can be played directly from a browser on any Android or iOS device. A good internet connection (4G or Wi-Fi) gives the smoothest experience.
adda6's live casino features live dealer games from Evolution Gaming, Ezugi, and other leading providers. Available games include live roulette, blackjack, baccarat, dragon tiger, sic bo, and game show format titles. Enjoy a real-time gaming experience with live dealers.
RTP (Return to Player) is the average percentage of total bets that a game returns to players over the long run. While games with a higher RTP offer a better long-term advantage, the outcome of each round is determined by a Random Number Generator (RNG), so every spin or bet is completely independent. Consider both RTP and volatility when choosing a game.
Aviator by Spribe is a crash-style game. As a plane takes off, a multiplier rises — you need to cash out before the plane crashes. Waiting longer offers the chance for a bigger win but also increases the risk. You also have the option to place two bets at the same time.
Category 04
Bonuses and Promotions
Details on the welcome bonus, wagering requirements, and the VIP cashback program.
Open a new account at adda6 and get a 100% welcome bonus on your first deposit, up to ৳20,000. For example, deposit ৳5,000 and receive an additional ৳5,000 as a bonus. To activate the bonus, use the applicable promo code at the time of your first deposit or select the offer from the promotions page.
A wagering requirement means you must bet the bonus amount a set number of times before you can withdraw. adda6's welcome bonus has a 25x wagering requirement — meaning if you receive ৳2,000 in bonus funds, you must place a total of ৳50,000 in bets. Once the wagering is complete, withdrawal from the bonus becomes possible.
The adda6 VIP program has four tiers: Bronze, Silver, Gold, and Platinum. You can move up step by step through regular gaming and active participation. Weekly cashback increases at higher tiers — from 0.2% at Bronze up to 1.0% at Platinum.
Each week, cashback is paid at a set rate based on your net losses. The rate varies by VIP tier — up to 0.2% at Bronze, 0.5% at Silver, 0.8% at Gold, and 1.0% at Platinum. Cashback is credited directly to your adda6 account.
No, if a bonus is cancelled, only the bonus portion is removed — your own deposited funds remain safe. However, any winnings earned from the bonus balance may be cancelled in the event of a terms violation. See the terms and conditions page for full details.
Category 05
Security and Responsible Gaming
Important information on account security, the 21+ age limit, self-exclusion, and support.
Yes, adda6 uses SSL encryption technology to keep all personal and financial information secure. Your payment details and account data are never sold or shared with third parties. As a safe and reliable platform, we are committed to fair play principles.
adda6 is only for players aged 21 and above. We operate age verification measures to protect minors from gaming. Providing a false age during registration is a violation of the terms and may result in account closure.
adda6 places responsible gaming as its highest priority. Players can set their own daily, weekly, or monthly deposit limits. If needed, self-exclusion can be used to pause an account for a set period of time. Visit the responsible gaming page for more details.
Go to the "Responsible Gaming" section in your account settings and select the self-exclusion option. Choose your preferred duration — from 7 days up to a longer-term break. You can also contact adda6 live chat support for assistance.
The adda6 support team is available 7 days a week, 24 hours a day to assist in Bengali via live chat. Click the live chat button at the bottom of the page to connect. You can also reach us by email at [email protected] — we aim to respond as quickly as possible.
adda6 uses software only from reputable game providers — such as PG Soft, Pragmatic Play, JILI, Spribe, and Evolution Gaming — whose games have been independently audited for fairness. The outcome of every game is determined by RNG — fair play is our core commitment.
Support
Still have questions?
Our support team is always here for you. Get in touch directly for any issue.
Live Chat Support
Our expert team is ready to answer any question via live chat in Bengali, 24/7 — any time, any day.
Email Support
For detailed questions, email us at [email protected]. We do our best to respond as quickly as possible.
Read the Guide
Visit our detailed terms and conditions and responsible gaming pages for deeper information on all aspects of the site.
Start playing at adda6 today
Deposit as little as ৳100 via bKash, Nagad, or Rocket and get started — up to ৳20,000 in 100% bonus on your first deposit.
21+ For players aged 21 and above only. Play responsibly.